Job Description

Role: Scrum Master

Location: Louisville, KY Onsite

Type: Contract

How We Will Help You:

• Joining Client is not only a job, but a chance to grow your career. We will make sure to equip, enable and encourage you with the support of our Business Agility Enablement practice within Launch by CLIENT. We will help you grow your skills as you engage to grow and deliver increasingly valuable work.

Why the Role Is Important:

• You will work diligently as a change agent within the team, teaching and guiding an environment of continuous learning and improvement, experimenting, and keeping the team to solid agile form in their practices. You will be an extension of the coaching voice for the organization, further fostering a culture of continuous learning and improvement. In fulfilling this role of Sr. Scrum Master, you will work directly with teams and coaches to listen and observe, empathically co-create value mindsets and lean product delivery practice adherence, helping the team be able to focus, and have eyes on the outcomes over outputs. This role teaches the fundamentals of agility in context of team solution delivery. This is taught and maintained by coaching stances in training, teaching, mentoring, modeling, facilitating, etc., Providing helpful written documentation in context on Agile events, metrics and measures that matter, dashboards, insights, tools, and techniques is expected. This role is important to support our goal of returning the highest possible value to our businesses and our customers.

Once You Are Here, You Will:

• Work with the teams to determine current state of culture, processes and systems and help design strategy for the adoption of agile values, principles, and practices.
• Be a face and voice for the CLIENT Team to Client Leadership and set client expectations.
• Bring a fresh perspective and offer insight that can solve client and team challenges.
• Identify opportunities for account expansion, working with CLIENT account leadership to capitalize on them.
• Effectively use and communicate Agile principles and practices (Scrum, Kanban, SAFe, etc.) and overall operating model across the organization.
• Implement the processes to use metrics and other objective measures that establish agile maturity across the teams.
• Ask insightful questions demonstrating business knowledge of Industry and the client environment.
• Advocate for the team, promote their successes and share key learnings throughout the organization.
• Grasp business context quickly, goal should be to immediately speak in business terms then become a trusted advisor for the client (including showing interest in what the client is doing)
• Lead the collaborative planning for the appropriate short-term and long-term next steps for the client.
• Identify and collaboratively manage the agile roadmap for the teams including key client deliverables and dependencies, while developing a deeper understanding of client needs and assist in managing expectations.
• Collaborate effectively across practices, including Product Experience (Product Mgmt., Agile, CLIENT Experience Studio, Technical Architecture), Engineering, and the end users where applicable.
• Implement Agile techniques in different cultures and environments throughout the organization.
• Understand CLIENT's go-to-market and brand differentiation and brand protection (You are representing CLIENT)
• Provide training to employees on Agile versus agile methodologies such as Kanban and Scrum, as well as their application in solution delivery.
• Manage conflict and create safe environments through healthy and meaningful collaboration.
• Conduct Agile Practice Behavioral Interviews with potential candidates.
• Act as Career Coach for 1 Junior Level Team Member.
• Solid understanding of a neighboring area (Product, UX, best practices in software development) and capability to assist with tasks related to those areas.
• Capability to execute Agile, Scrum and Kanban training.
• Ensure appropriate Release Burn Up Charts and Team Burn Down are applied appropriately for each iteration event.
• Support designing and updating training decks and processes.
• Show aptitude for working in a quickly changing environment while maintaining a positive attitude.
• Embrace difficult situations and enjoy solving complex problems.

Required Qualifications:

• 10+ years guiding teams in agile software development as Project manager or Delivery manager.
• 5+ years working as a Scrum Master or Agile Team Facilitator.
• 5+ years' experience configuring and managing one or more of the following agile application lifecycle management tools (Jira, Planview, VersionOne, AgileCraft, Rally, ADO(TFS), etc.)
• 5 + years' experience working in agile fundamentals such as lean-agile values, principles, and practices. As well, their optimal application and outcomes desired.

Preferred Skills/Certifications:

• SASM- SAFe Advanced Scrum Master (scaled; SAFe 6+)
• ICP-ATF, PSM, CSM Recognized Scrum Master Certifications
• Ability to facilitate and lead meetings to desired outcomes for the purpose.
• Ability to lead, train, and provide feedback to other colleagues in various roles, as well as leaders.
• Organizational, good time management, balanced attention to help optimize a valued outcome across varying priorities.

Ideal Mindset:

• Communication is very Important. Looking for an empathic, self-aware, introspective person who listens for, questions, and checks assumptions both others as well as their own.
• You seek to understand and be prepared to help team members and others to find their solutions.
• Resourceful. As problems arise, you creatively identify the best path forward. Self-led.
• Team Player. You are someone who wants to see everyone on the team succeed and is willing to go the extra mile to help a teammate in need. You enter conflict seeking to understand and prepared to help team members work through challenges.

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