Customer Service Coordinator- Spectrum Metalcraft Job at Vortex Companies - KS, Salina, KS

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  • Vortex Companies - KS
  • Salina, KS

Job Description

Essential Duties & Responsibilities

1. Receive sales-related calls and handle as appropriate
2. Provide timely, accurate, and complete responses to customer service related
questions
3. Provide internal support to customers for quotes, orders, handle return parts and other
internal processes
4. Enter sales orders and quotes, check confirming orders, and schedule orders
into production.
5. Receives, processes and acknowledges customer purchase orders along with checking pricing per current

quote and/or price lists.

Requirements

  • Previous experience with Enterprise Resource Programs like CSI or Syteline is a plus.
  • Attention to detail and data entry experience required.
  • Ability to read CAD drawings.

Days and hours of work are Monday through Thursday 7:30 am to 4:30 pm. and alternate half day on Fridays. Hours at Corporate location M-F 8am to 5pm. Occasional overtime work may be required as job duties demand.

Additional Qualifications

  • Ability to interpret a variety of instruction, either written or verbal, diagram or schedule.
  • Ability to read, write and speak English.
  • Ability to communicate effectively with peers in a one-on-one and/or group setting.
  • Ability to work independently as well as within a team.
  • Ability to multi-task in a high pace environment.
  • Organizational skills and attention to detail a must.
  • Ability to meet deadlines and prioritize time and various projects.
  • Ability to solve practical problems within a variety of situations.
  • Ability to create routine reports and correspondence
  • Data Entry and Computer experience processing orders

Benefits

  • Medical Insurance
  • Voluntary: Dental, Disability, Vision, Cancer and Vol Life
  • Company paid Vol Life
  • Paid vacation and holidays
  • Wellness program
  • Quarterly company sponsored events

**This position will be located at 304 E Ave B, Salina, KS and is a non-remote position.

Job Tags

Holiday work, Full time, Temporary work, Remote job, Monday to Thursday,

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