Guest Services Agent Job at Aloft Sarasota, Sarasota, FL

bHN5SHNyd256b3ltUmlTeVpuWVp6RDlwUnc9PQ==
  • Aloft Sarasota
  • Sarasota, FL

Job Description

About Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company! Location Description: The Aloft Sarasota Hotel located at 1401 Ringling Blvd, in downtown Sarasota, FL. Our life style hotel offers 139 rooms and 2400 square feet of meeting space with an urban-influenced design and a social atmosphere. Come join our elite staff of committed hospitality industry professionals and help us deliver best-in-class guest experiences. Our friendly and positive atmosphere makes us an ideal place for guests — as well as employees! Find out today what a career at the Aloft Sarasota and Pyramid Hotel Group can mean for you! We also offer the following benefits:
• Seven Paid Holidays
• Paid Time Off
• Hotel Discounts
• Medical, Dental, Vision Insurance
• Hospital, Critical Illness, & Accident Insurance
• Short Term Disability Insurance
• Free Employee Life & ADD Insurance
• 401K with Employer Match
• Employee Focused CARE Culture Overview:

We are looking for a highly motivated individuals to join our Front Desk team. The ideal candidate uses their engaging personality to create a memorable first impression for our guests. While checking in, registering guests, the Front Desk Agent is a source of knowledge for the guest for everything about the hotel, its amenities, and the local area.
If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you! This is a tremendous opportunity for a driven person to grow a career in hospitality with a world-class property.

Your Role:

  • Help guests discover their “Wanderlust” experience
  • Provide exceptional customer service by being engaging and taking sincere interest
  • Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.
  • Help to resolve problems and “WOW” guests through recovery when things aren’t quite right
  • Promote and sell special hotel programs.
  • Interact with hotel/resort staff in a professional manner, assisting other departments with necessary information.
  • Be knowledgeable of all emergency procedures and policies.
  • Maintain house bank.
  • Communicate all pertinent information to manager on duty.
  • Follow set procedures on posting, charges, cashing checks, safe deposits, and refunds.
  • Assist other departments as needed.

Job Tags

Holiday work, Temporary work, Local area, Worldwide,

Similar Jobs

norskhydro

Maintenance Planner- CNV Job at norskhydro

 ...Disability, Life Insurance, Flexible Spending Accounts Retirement Savings Plans with Company Match/Contributions Education Assistance...  ...orders are closed out in a timely manner. ~ Is the system administrator for the CMMS and provides training needs. ~10% travel... 

Our National Conversation

WordPress Software Developer Job at Our National Conversation

 ...tighten up the main website.This intern will research and use Wordpress and PHP software. They will also implement new features according...  ...scale. Document user requirements, create design documents, develop self-documented code, conduct testing, and create user and... 

In House Jobs | JDHuntr

In House Counsel Jobs | JDHuntr 40995 Associate Counsel Sports, New York, NY Job at In House Jobs | JDHuntr

In House Counsel Jobs | JDHuntr 40995 Associate Counsel Sports, New York, NY To apply go to JDHuntr.com assist with and manage...  ...electronic medical records and injury tracking systems, sports science and wearables initiatives, cardiac and concussion programs, and... 

University of Massachusetts Lowell

Facilities Project Manager Job at University of Massachusetts Lowell

 ...Benefited-Union Campus: UMass Lowell Department: Project Management & Planning Salary: Salary commensurate with experience...  ...Close: Open until filled General Summary of Position: The Facilities Project Manager (PM) may serve as the University's representative... 

Tremendous

Remote Senior Data Analyst Job at Tremendous

 ...We are hiring an experienced data analyst to partner with our internal stakeholders and own internal data-modeling. Tremendous values data...  ...salary for this role is $160,000 $210,000. Were a remote company. Work from wherever you want in the Americas we have...