Warehouse Operations Manager Job at Expeditors, Ellenwood, GA

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  • Expeditors
  • Ellenwood, GA

Job Description



“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder

Global supply chain management is what we do, but at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

  • 19,000 trained professionals
  • 250+ locations worldwide
  • Fortune 500
  • Globally unified systems

Job Description



Scope of position: 

To lead the Expeditors warehouse in the pursuit of Warehouse Excellence by promoting a culture of Safety & Security, meets high quality standards through continuous improvement, ensuring the management of multiple product needs, people, process, and costs.

Works with: District Management, Product Management, Security Health and Safety, District Business Operations, Information Systems, Trade Compliance

Major Duties and  Responsibilities:  

Facility Compliance

  • Ensure a safe and secure work environment, following all OSHA rules, as well as state and local laws.
  • Maintain warehouse procedures and Expeditors Security & Safety standards.
  • Maintain a clean and professional facility meeting all the warehouse excellence requirements. 
  • Ensure all equipment is maintained in a safe operational condition, equipment procurement, maintenance, and facility repair.
  • Ensuring that we are meeting all safety/security process and procedures and routinely monitors it for compliance

Labor/Development Management  

  • Assist in communicating our culture mission and goals.
  • Assist Supervisors with Interviews, onboarding, developing, and supporting staff within area of responsibility, includes permanent and contingent staff.
  • Work with Supervisors to coordinate scheduling and ensure proper coverage.
  • Support employee versatility (cross training).
  • Assist supervisors in managing contingent workforce with the agreed upon process.
  • Assist supervisors on managing employees based on the employee handbook.
  • Assists in development of Supervisors and Leads.
  • Leading team meetings when Manager is not available.

Operations and Quality  

  • Must have a strong relationship with product managers and be able to collaborate with them and teams to effectively manage warehouse operations.
  • Act as backup interface with customers, service providers and government officials, including involvement of transitioning new clients. 
  • Must have to ability to work any hour, any shift on any day if necessary.
  • Assists with supporting company, district, and product goals.
  • Oversee the processes, following operational standards (OPS) and KPI expectations.
  • Improve safety, quality, process and cost through continuous improvement methods 
  • Set up training and SOPs for all products
  • Is the escalation contact for: cargo loss issues, investigations, cctv.
  • Compare performance of key financial indicators amongst your assigned Peer Group to identify opportunities for improvement.

Financial

  •  Manages weekly reporting of man hours, OT for all warehouses.

 

Qualifications



Education and Experience:

  • Bachelor degree or equivalent related experience
  • Proven Success in previous Management/Supervisory role
  • Knowledge/ Skills: 
    • Solid understanding of OSHA rules, state, local and company Health and Safety rules and compliance.
    • Strong decision-making and coaching skills. Able to drive results
    • Able to train, coach and mentor warehouse associates.
    • Strong team leadership, customer service and account management skills
    • Solid and professional written and verbal communication skills
    • Strong process improvement skills
    • Critical thinker & resourceful
    • Adaptable to change, reliable and self-motivated.
    • Has a positive attitude and works well with others
    • Knows his job and the jobs around him well and is consistently seeking knowledge.
    • Exemplifies the Behavioral Absolutes.
    • Solid skills with statistics, data analytics productivity and KPI performance
    • Strong presentation skills
    • Pro-active, ability to foresee incidents and adhere to warehouse safety practices
    • Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
    • Flexible, problem-solver, sense of urgency, quick thinker, organized
    • Must be able to handle stress caused in meeting deadlines with tight scheduling requirements.
    • Strong ability to hold others accountable, provide feedback, conflict resolution and fierce conversations.
    • Must be able to shift priorities easily.
    • Must be Forklift certificated

Personal Development

  • Must meet company standards of 52 hours of training per year.
  • Must complete Presentations Course and Fierce Conversation upon course availability 
  • Must complete Level 1 Certification within 1 year.
  • GDP compliance certification within 1 year
  • H&S certification within 1 year
  • Dangerous Goods for Air and Ground Certification within 1 year

Additional Information



Expeditors offers excellent benefits:

  • Paid Vacation, Holiday, Sick Time
  • Health Plan: Medical
  • Life Insurance
  • Employee Stock Purchase Plan
  • Training and Personnel Development Program
  • Growth opportunities within the company
  • Employee Referral Program Bonus

Position Type : Exempt; Not eligible for overtime pay

Reporting Structure:  Warehouse Manager

Job Tags

Holiday work, Permanent employment, Full time, Local area, Worldwide, Flexible hours, Shift work,

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