Ticket Office Reservations Agent Job at Kualoa Ranch Hawai'i, Kaneohe, HI

bHM2R3ZiOG94NGVsVHkrOGJuSWN5ejV1UVE9PQ==
  • Kualoa Ranch Hawai'i
  • Kaneohe, HI

Job Description

Ticket Office Reservations Agent Location Kaneohe, HI : Join a company that is involved in many diverse operations in one of the most beautiful places in Hawai'i. Kualoa Ranch Hawai'i has enjoyed a proud past and looks forward to an exciting future. A team committed to Hawai'i . . . its history, community, visitors & each other. Be a part of it! Share with our guests the beauty, history and culture of Hawai'i! Description: Provides excellent customer service over the phone, through email and in person to our guests, various wholesale agencies and vendors. Fulfills the reservation needs of our guests and pro-actively sells our tours, packages and products. Accurately accounts for all reservations and revenue coming into the department. Utilizes the company's customer service standard when communicating with guests, agencies and vendors over the phone and in person. Provides guests with pertinent information such as price, restrictions, routes, etc. for the various tours. Actively upsells, creates, monitors and maintains all reservations for the tours and packages. Utilizes strong communication skills and ability to multi task in a high volume, fast paced environment. Works closely with the electronic reservation system and the register system. Responsible for ordering from various bus companies' vehicles used for transportation to and from Waikiki and creating the daily manifest used by all other departments in the company. Greets and checks in guests for various tours and packages. Instructs guests on tour restrictions and locations of various tour depots and other points of interest on the property. Minimum Qualifications: High school diploma or equivalent required. At least 2 years' experience with customer service required. Experience in the hospitality industry preferred. Experience working in a call center or at a phone bank with multiple phone lines preferred. At least 1 year experience with computers and applications such as Excel, Outlook, Google Docs and Word. At least 4 months experience in cash handling. Must be able to multi-task in a fast-paced work environment, and must be able to problem solve quickly and effectively. Schedule: Full Time. Open availability to include weekends and holidays required. Kualoa Ranch Hawai'i is proud to be a drug free and equal opportunity employer. We do not unlawfully discriminate in employment and no question on this application is used for the purpose of limiting or excusing any applicant from consideration for employment on a basis prohibited by applicable local, state, or federal law.

Job Tags

Holiday work, Full time, Local area,

Similar Jobs

Continuum Medical Staffing

Psychiatry (General) - Physician Opportunity only Job at Continuum Medical Staffing

(Physician/MD qualifications required) Psychiatry (General) - Psychiatry| Medical Director Carlisle PA We are seeking a BC|BE Psychiatrist to work in hospital affiliated practice and serve as the Medical Director for a new 20 bed behavioral health unit on the hospital... 

Hangzhou Shuke Angel training school Co., Ltd

Foreign teachers in summer class Job at Hangzhou Shuke Angel training school Co., Ltd

1Complete the teaching work of English course for 2-8 years old children with high quality, so that children are willing to communicate with others in English with pure oral English2. Prepare for the class and class well, and create a happy English atmosphere for the ...

Alpha Advisory Firm Co

Remote Appointment Setter/Scheduler Job at Alpha Advisory Firm Co

 ...Job Title:Remote Appointment Setter/Scheduler About Us: Voyage Canvas is at the forefront of delivering tailor-made travel and event experiences. We are known for our meticulous attention to detail and our commitment to creating unforgettable moments for our clients... 

Dana-Farber Cancer Institute

Research Nurse Bone Marrow Transplant | Dana-Farber Cancer Institute Job at Dana-Farber Cancer Institute

 ...The Research Nurse in collaboration with the physician, is responsible for the implementation and evaluation of clinical research in their specific program/area. The CRN has expert knowledge of cancer as a disease process, cancer treatment modalities (or comparable knowledge... 

St. Luke's School

Art Teacher Kindergarten - Grade 8 Job at St. Luke's School

 ...upon but not limited to factors including years of experience, education level, and expertise) Reports To: Head of Upper School...  ...Disability Insurance, Life Insurance EXPECTATIONS Art Teacher Expectations Teach all sections of art for Kindergarten...