Key Responsibilities:
● Assist in the restoration of files\profiles and mailboxes using backup applications NetBackup, Avamar, Commvault
● Willing to work in Data Center to facilitate tape movements for data restores.
● Assist customers with file management, profile standards and e-mail organization
● Profile and permission structure knowledge
● Resolution and ticket handling awareness to align to SLA obtainment
Position requires a TS/SCI.
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