Job Description

Titile: Sr Salesforce Consultant

Clearance Required: TS-SCI

Location: Washington DC Area (Need to be able to be onsite 3 days a week) or willing to relocate

Duration: Long Term

Mode of Interview: Video

Seeking a highly motivated Salesforce Consultant with 4+ years of experience to support the design, implementation, and optimization of Salesforce solutions for a Federal Agency. This role focuses on working within a cleared environment and leveraging Salesforce GovCloud Plus to ensure compliance with federal security and operational standards. The ideal candidate will have a solid background in Salesforce configuration, an understanding of federal processes, and a passion for delivering innovative solutions.

Key Responsibilities:

1. Salesforce Implementation and Support:

• Configure and customize Salesforce applications to meet agency requirements, including workflows, process builders, and reports/dashboards.
• Support the implementation of Salesforce GovCloud Plus, ensuring alignment with federal compliance and security standards.
• Assist in development of requirements definition, user story documentation, configuration & testing activities, ensuring application integrity that meets clients acceptance criteria.

2. Requirement Analysis and Solution Design:

• Collaborate with clients to gather and analyze business requirements.
• Translate business needs into Salesforce solutions, leveraging standard and custom functionalities.
• Create detailed documentation of processes, configurations, and solutions.

3. Training and User Support:

• Conduct training sessions for end-users to maximize adoption and efficiency of Salesforce solutions.
• Provide testing & UAT support, troubleshoot issues, and implement enhancements based on user feedback.

4. Collaboration and Communication:

• Collaborate with cross-functional teams, including project managers, Salesforce Solution Architect, developers, and business analysts, to ensure successful project delivery.
• Communicate technical concepts effectively to both technical and non-technical stakeholders.
• Act as a liaison between implementation teams and business users to align expectations and deliverables.

Required Qualifications:

• Education: Bachelor's degree in information systems, Computer Science, or a related field.
• Experience:
  • 3+ years of Salesforce experience, including configuration, and implementation.
  • Experience working in federal or highly regulated environments is a plus.
  • Familiarity with Salesforce GovCloud Plus is preferred.

• Certifications:
  • Salesforce Administrator Certification required plus 3 other Salesforce Certifications (Experience Cloud and/or Service Cloud preferred).
  • Additional Salesforce certifications (e.g., Advanced Administrator, Platform App Builder) are a plus.

• Skills:
  • Proficient in Salesforce features, including Lightning Experience, Reports/Dashboards, and Automation Tools.
  • Strong analytical, problem-solving, and communication skills.
  • Understanding of federal compliance and security standards.

• Clearance: Active Secret/Top Secret/PSI clearance required.

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