Job Description

POLICY PROGRAM ANALYST

WHAT IS THE OPPORTUNITY?

As part of the Policy Governance Office, this position is responsible for active administration of policies and procedures for CNB, including administration and migration efforts of the centralized repository of policies and procedures at the Bank and providing support on policy practices to the Business Lines as appropriate, and for meeting CNB Enterprise Policy requirements.

WHAT WILL YOU DO?

• Support the Policy and Procedure Governance Office, which is primarily responsible for bank-wide policy governance, rationalization, and change management
• Assist in ensuring assigned policies and procedures are up-to-date and published to the centralized CNB policy library
• Assist in performance of QC process on new or refreshed policies to ensure proper format and structure and alignment with the Policy requirements
• Assist in implementation of change communication on new/updated policies and procedures
• Assist in annual review process performance to ensure all policies and procedures are up to date
• Assist in updating the policy inventory and hierarchy documents
• Assist in processing of policy management request (e.g., policy retirement, creation, and amendment requests)
• Assist with ongoing policy rationalization efforts across the bank, including identifying overlap and conflicts
• Assist in development and deployment of bank-wide training related to the Policy Governance Office (e.g., Policy on policies requirements, best practices for policy drafting, etc.)
• Assist in preparation of periodic reporting for senior management related to the Policy Governance Office (e.g., Policy on policies exceptions, new policy creation, policy retirement, etc.)
• Manage policy stakeholder communications and engagement
• Assist on ad hoc activities as related to the mandate of Policy Governance Office
• Establish credibility and organizational trust to cultivate and inspire a culture of collaboration and continuous improvement with a commitment to maintaining high standards of integrity and professionalism.

WHAT DO YOU NEED TO SUCCEED?

Required Qualifications*

• Bachelor's Degree or equivalent
• Minimum 3 years of experience in documentation or preparation of technical materials, executive presentations, project management
• Minimum 3 years of experience in banking environment or risk management consulting or financial services industry in risk related roles
• Minimum 3 years of Advanced level experience in Microsoft Office skills, including Word, Excel, Access and PowerPoint

Additional Qualifications

• Prefer 5 + years of experience in documentation or preparation of technical materials, executive presentations, project management
• Knowledge of procedural tracking packages and other related programs preferred
• Proficiency in MS Project, Excel, Word, Access, Power Point, SharePoint.
• Strong project management experience.
• Demonstrated ability to think critically and facilitate change through collaborative effort. Strong interpersonal, verbal, and written communication skills.
• Self-motivation, discipline, task focus, the ability to structure and present work and a proven record of delivering high quality results within strict deadlines.

WHAT'S IN IT FOR YOU?

Compensation

Starting base salary: $87,027 - $138,965 per year. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions.

Benefits and Perks

At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including:

• Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date
• Generous 401(k) company matching contribution
• Career Development through Tuition Reimbursement and other internal upskilling and training resources
• Valued Time Away benefits including vacation, sick and volunteer time
• Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs
• Career Mobility support from a dedicated recruitment team
• Colleague Resource Groups to support networking and community engagement

Get a more detailed look at our Benefits and Perks .

ABOUT US

Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America’s leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at About Us .

INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
*Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled.

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