Job Description

A career at Community Health Centers offers a unique opportunity to join a team that makes a real impact in our community every day, by improving individuals' health while enhancing their quality of life.

Top Reasons to Work at Community Health Centers:

• No weekends for the majority of our centers, 10 Paid Holidays, and early Fridays
• A great benefits package that includes healthcare coverage, paid time off, paid holidays, retirement plans, and more.
• Competitive compensation with advancement opportunities and tuition/training reimbursement.
• Awarded “Best and Brightest Companies to Work for in the Nation” for five consecutive years.
• Awarded “Top 100 Workplaces for Growing Families” by Orlando Sentinel.
• Modernized and attractive health centers, that patients love.

Job Summary:

Under the direction of the Pharmacist/MTM Manager and the Pharmacy Managers, the Pharmacy Technician MTM is responsible for assisting in improving population-based and patient-specific medication-related outcomes through collaboration with the CHC providers. Responsible for assisting pharmacists in filling prescriptions; billing of prescriptions to third parties; collecting payments from patients and maintaining drug inventory. 

Primary Responsibilities and Specific Duties: 

Pharmacy Technician MTM:

• Assists the Pharmacist/MTM Manager with improving population-based and patient-specific medication-related outcomes through collaboration with the CHC providers. 
• Assists the Pharmacist/MTM Manager with medication reconciliation, patient education, acute and chronic disease/therapy assessments, and developing and implementing pharmaceutical care plans. 
• Review records from prior visits to evaluate current medication therapy. 
• Provides medication treatment plans to providers as approved by the Pharmacist/MTM Manager. 
• Assists the Pharmacist/MTM Manager with performing comprehensive medication reviews to identify, resolve, and prevent medication-related problems, including adverse drug events. 
• Assists the Pharmacist/MTM Manager with providing medication therapy management summary reports to patients and providers as appropriate. 
• Assists the Pharmacist/MTM Manager with developing strategies to enhance patient medication adherence. 
• Coordinates and integrates medication therapy management (i.e., education and training) services within CHC. 
• Monitors HEDIS/STAR-related reports and attends related meetings. 
• Assists the Pharmacist/MTM Manager with evaluating the appropriateness and cost-effectiveness of high-expenditure drug therapies. 
• Assists the Pharmacist/MTM Manager with communications to providers and staff regarding savings opportunities available by utilizing CHC pharmacies. 
• Maintain knowledge of drug formularies. 
• Assists the Pharmacist/MTM Manager with providing recommendations for more cost-effective therapeutic alternatives. 
• Address pharmacy-related notifications in EMR. 
• Assist with MTM student scheduling, onboarding, training, and integration into CHC operations. 

Pharmacy Technician:

• Participates in site meetings to address patient care and operational requirements, including one-on-one communication. 
• Prescriptions - (Data entry) Enters patient information including insurance coverage and prescriptions in the pharmacy software. 
• Submits insurance claims and follows up on rejections. 
• Types labels neatly and without error. 
• Counts and measures medications correctly. 
• Billing & payments from customers & third-party 
• Completes cash and insurance transactions accurately. 
• Figures cost & pricing of prescriptions correctly. 
• Collects payments from patients &/or family members and provides receipts. 
• Supplies and inventory 
• Cleans and maintains supplies in the pharmacy. 
• Receives vendor orders; brings orders to pharmacy; signs invoices documenting receipt, checks incoming drugs and stock drugs for current dating. 
• Completes inventories in an accurate and timely manner. 
• Initiates and corresponds with 3rd party insurers regarding qualifying information and follows up with possible inclusion and setup for all pharmacy sites. 
• Corresponds with 3rd party insurers regarding drug rejections, reversals, additions, and inquiries regarding reimbursements. 
• Assists with pharmacy compliance to applicable statutory requirements (DEA, Board of Pharmacy) and compliance with accreditation standards (AAAHC). 
• Initiate contact with providers to obtain corrections or clarification of prescriptions. 

Education: 

• High school diploma or equivalent. 

Experience: 

• One year of retail experience is preferred. 
• Pharmacy Technician MTM certification preferred.
• Proficiency with Microsoft Office (Excel, Word, etc.).

Certification/Licensure: 

• Registered as a Pharmacy Technician by the Florida Board of Pharmacy. 
• Certified as a Pharmacy Technician by PTCB or NHA or must be obtained within 180 days of hire.
• A current Florida Driver’s License is required.

Special Skills: 

• Bilingual English/Spanish is helpful. 
• Excellent verbal communication skills.

Other Requirements: 

• Able to work flexible hours and sites as needed on short notice. 
• Required to travel to all CHC locations. 
• A current Florida Driver’s License is required. 

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