Job Description

Location: This is a hybrid position out of corporate office in Chandler.

Insight at a Glance

• 14,000+ engaged teammates globally
• #20 on Fortune’s World's Best Workplaces list
• $9.2 billion in revenue
• Received 35+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

About the role

As an Order Optimization Specialist, you will be responsible for entering and managing simple to moderate orders for an assigned group of accounts. Your role is to assist with ordering, intake system tools, and release all holds received for your assigned group. You will become the go-to for all order entry, product pricing, research, configuration, and product information.

• Connect with your assigned pre-sales team to receive and enter orders in support of the customers’ requirements. This will require that you prioritize and respond to incoming order entry requests, follow-up on all open orders in a timely manner, follow through to ensure orders are accurate and placed, all while keeping the sales teams informed of any issues pertaining to the order entry within accounts.
• Prepare, manage, and submit sales orders accurately, with special attention to detail for each order, into the appropriate order entry system. Research technical information on product requests and ensure access to procurement.
• Ensure correct cost is applied and pricing/margin is accurate on every order before the order is released. You will also be responsible for contract compliance, where necessary.
• Review all order processing documents for the assigned account to ensure all details have been verified, such as correct sold-to’s, bill-to’s, and ship-to’s, pertinent lab or shipping notes, etc.
• Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we’re looking for

• Minimum of one year of processing orders for computer technology, or related experience
• Ability to effectively present information and respond to questions from groups of managers, clients, and other teammates as needed.
• Strong attention to detail, organization, problem-solving, and time management skills.
• Able to build relationships and quickly develop trust with clients, as well as internal personnel.

What you can expect

We’re legendary for taking care of you, your family, and helping you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

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