Live Chat Specialist WFH Job at TechOne Global, New York, NY

bHM2RnM3QXB4NFdsUUNtOWEzVWJ6VHRwUXc9PQ==
  • TechOne Global
  • New York, NY

Job Description

Techone Global is seeking a talented Live Chat Specialist to join our remote team. As a Live Chat Specialist, you will be responsible for providing exceptional customer service and support through live chat interactions. This role requires strong communication skills, problem-solving abilities, and a passion for helping customers.

Responsibilities:

  • Engage with customers through live chat to provide support and assistance
  • Resolve customer inquiries and issues in a timely and professional manner
  • Collaborate with internal teams to escalate and resolve complex customer issues
  • Maintain accurate records of customer interactions and transactions
  • Identify and report trends in customer issues to improve overall customer experience

Qualifications:

  • Previous experience in customer service or a related field
  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in typing and using live chat software

 

Experience:

  • 1+ years of experience in customer service or a related field
  • Experience with live chat software is a plus

Job Tags

Full time,

Similar Jobs

Career Renew

Physical Therapist - Certified Lymphedema Therapist Job at Career Renew

 ...Career Renew is recruiting for one of its clients a Physical Therapist - Certified Lymphedema Therapist in Mission Viejo, CA. Provides...  ...'s Degree Graduate of an accredited program in Physical Therapy. Completed a project or special assignment relate to program... 

Manufacturing Inc

Human Resources Generalist Job at Manufacturing Inc

 ...We are searching for a dedicated Human Resources Generalist to join our dynamic team. This role requires a proactive, well-rounded individual to handle a wide array of HR functions. The HR Generalist will play a crucial role in creating and fostering a positive, productive... 

Windom Family Dentistry

Full-Time Dental Administrative Assistant Job at Windom Family Dentistry

 ...Location : Windom Family Dentistry, 820 2nd Ave N, Windom, MN, USA Position : Full-time Dental Administrative Assistant Salary : Competitive + Benefits Start Date : Immediate Windom Family Dentistry is a community-driven practice where exceptional care meets... 

Toni Group, LLC

Cheif Financial Officer CFO Job at Toni Group, LLC

 ...coordination in the administrative, business planning, accounting, and budgeting efforts of the company. SUPERVISION RECEIVED: The CFO reports directly to the President and to the Executive Committee SUPERVISION EXERCISED: Director of Finance & Accounting,... 

Bristol Myers Squibb

Medical Science Liaison, Hematology/ Myeloid (Florida) Job at Bristol Myers Squibb

 ...with Us Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production...