Live Chat Representative Job at TEC accutite, South San Francisco, CA

a01pQXNyOG16WUtoVGkyM2JYd2R5RGh0UkE9PQ==
  • TEC accutite
  • South San Francisco, CA

Job Description

TEC is a vertically integrated petroleum industry engineering and construction services company. TEC offers Web based/ Online Compliance Solutions, engineering, testing and compliance, and construction services.

TEC Accutite has more than three decades of experience providing deep expertise, exceptional service and advanced technology solutions to customers in the Bay Area and across North America. Our singular focus is to provide customers solutions for all their fuel storage and environmental compliance needs.

The construction process is broken up into three distinct phases: Pre-construction/Pre-development, Construction, and Post Construction/Close Out. At Wonder Works, we pride ourselves on the quality of services we provide within each phase. Unlike other builders, we offer flexibility in Delivery Methods for all phases of the work. Each situation and phase is unique and in order to be successful one cannot always follow established paradigms. We can act as General Contractor, Design-Builder, Construction Manager and even Developer.


We are looking for a dynamic and customer-focused Live Chat Representative to join our Customer Support team. The ideal candidate will be responsible for providing real-time support to our customers through live chat, resolving their queries and issues efficiently. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:
• Engage with customers in real-time through live chat to provide support and assistance
• Resolve customer queries, complaints, and issues in a timely and professional manner
• Identify and escalate complex issues to the appropriate team or department
• Maintain accurate records of customer interactions and transactions
• Provide feedback and suggestions for improving the customer experience

Qualifications:
• High school diploma or equivalent
• Previous experience in customer service or a similar role
• Excellent communication skills, both written and verbal
• Ability to multitask and work under pressure
• Proficiency in typing and using live chat software

Skills:
• Strong problem-solving skills
• Empathy and patience when dealing with customers
• Ability to work independently and as part of a team
• Attention to detail and accuracy
• Flexibility to work in a fast-paced environment

Job Tags

For contractors,

Similar Jobs

GLOBAL BUILDING SERVICES, INC.

HOUSEKEEPING - LIMPIEZA - (DAY PORTER - PORTERO DE DIA) - EMERYVILLE Job at GLOBAL BUILDING SERVICES, INC.

 ...miembros para nuestro equipo para limpiar tiendas de ventas durante el turno del dia. Tareas tipicas incluyen aspirar, limpieza de banos, barrer, trapear, limpiar ventanas,...  ...y otras tareas tipicas de limpieza. El trabajo es de medio o tiempo completo, entre 20 a 40 horas... 

Northeast Healthcare Recruitment, Inc.

Locums Urgent Care Physician Assistant or Nurse Practitioner Job at Northeast Healthcare Recruitment, Inc.

We areseeking an experienced Locums Urgent Care Physician Assistant (PA) or NursePractitioner (NP) to provide coverage across multiple urgent care locations in FairfieldCounty, CT. This opportunity is ideal for providers who can work independentlyin stand-alone urgent... 

Bold Ventures

Executive Director, Chicago Peace Fellows Job at Bold Ventures

 ...Title: Executive Director Location: Chicago, IL (hybrid) Status: Full-time, exempt (Full-time preferred, but we are open to applicants...  ...-directors.) Salary: $90,000 - $120,000 Reports to: Interim Board of Directors Desired start date: Q2 (April - June,... 

Healthcare Recruitment Counselors

Interventional Pain Management Physician Leonardtown, MD Job at Healthcare Recruitment Counselors

Interventional Pain Management Physician Leonardtown, MD $415k-$460k to start with potential up to $575k We are looking for an Interventional Physical Medicine and Rehabilitation/Anesthesiologist Physician (PM&R) to join our growing medical team full time at our busy... 

Stride 2 Hire Staffing Agency

Atlanta, GA - Work from Home Roadside Assistance Dispatcher Job at Stride 2 Hire Staffing Agency

 ...Roadside Assistance Dispatch SupportCalls Call CenterExperience Preferred Job ID# A1001 Leverage your customer service...  ...to a Companys customers, all from the comfort of your own home! About Parkes & Co. Parkes & Co. connects...