Job Description

Now Hiring: Intake Specialist.
Location: Katy, TX.
Position Type: Full-Time, In-Person.
Experience Required: Intake experience in a wound care company, eligibility verification, payment collection, patient scheduling, and customer service for home health and hospice.

About Us:
A Hug Away Healthcare, Inc. is a veteran-owned, minority-owned, and woman-owned healthcare provider, certified as a historically underutilized business. We are committed to delivering high-quality home health and hospice care, ensuring that our patients and their families receive compassionate and personalized support. We are currently seeking an experienced Intake Specialist with a background in wound care to join our team.

Why Join A Hug Away Healthcare, Inc.?

• Comprehensive Benefits Package – Employer-contributed health, dental, and vision insurance.
• Annual Profit Sharing Plan – Be recognized and rewarded for your contributions.
• Supportive Work Environment – Work alongside a dedicated and professional team.
• Long-Term Career Growth – We invest in our employees and provide opportunities for advancement.

Key Responsibilities:

• Manage the intake process for new wound care, home health, and hospice referrals.
• Provide a high level of customer service, ensuring patients and families feel valued.
• Establish and maintain strong relationships with referral sources.
• Verify insurance eligibility and authorizations for seamless service delivery.
• Collect payments and efficiently schedule patient appointments.
• Assist with staffing and scheduling, utilizing HR experience to align the right personnel with patient needs.
• Communicate with professionalism and empathy, ensuring a positive patient experience.

Qualifications & Experience:
Required:

• Previous intake experience with a home health or Woundcare company.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Proficiency in scheduling and patient coordination systems.
• Ability to work independently and collaboratively in a fast-paced environment.

Preferred:

• Experience using Kinnser or other EMR systems.
• Background in medical billing.

How to Apply:
If you are an experienced Intake Specialist with a background in wound care and are seeking a meaningful career with a company that values its employees, we encourage you to apply.

Submit your resume and cover letter to [email protected].
Subject Line: Intake Specialist

Join a Team That Makes a Difference:
At A Hug Away Healthcare, Inc., we are dedicated to making a positive impact on our patients and their families. If you are passionate about patient care and looking for a long-term opportunity, we would love to hear from you.

A Hug Away Healthcare, Inc.
Committed to Care, Committed to You.

About A Hug Away:

A Hug Away Healthcare, Inc. is not just a brick-and-mortar company; we are one of the best Female Owned healthcare agencies in Katy and Houston (Texas), with a comprehensive team of professional experts with over 35 years of experience. Choosing a dependable, cost-effective, and well-qualified home health, hospice, medical supply, or health help in Katy and Houston, TX, can be exhausting. That is why we are here. We are a women owned Hospice and Healthcare company that puts its customers first. If you'd like to be part of the team at A Hug Away, apply now!

Job Tags

Full time, Immediate start,

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