Job Description

Optimize Processes | Drive Accuracy | Own Impact

Are you a detail-obsessed, driven student who loves recruiting and developing people to help them achieve their best? Do you take ownership, solve problems before they arise, and thrive in a fast-moving, high-impact role? If so, we want YOU to join our team as a Human Resources Intern !

At RCN, we don’t settle for average—we innovate, collaborate, and create WOW experiences every day. If you’re looking for a dynamic role where you’ll shape the future of our employees, optimize company processes, and build systems that drive efficiency across departments , keep reading!

What You’ll Own & Drive

Company Culture

• Be the expert.  Develop a deep understanding of our company values, mission, and vision. Use this knowledge to ensure that every decision, interaction, and process aligns with our core cultural principles.
  
• Get it right the first time. Take pride in delivering top-notch HR processes and initiatives that have a lasting positive impact. You’ll be responsible for helping us get it right from the start, ensuring quality in everything you do.
  
• Own the process. Be the go-to person for key HR initiatives—whether it's onboarding, performance reviews, or employee engagement. You'll manage and own processes, ensuring they are executed smoothly and consistently.
  
• Monitor performance. Help track employee performance, engagement, and satisfaction through surveys, feedback, and other tools. You'll play a key role in measuring success and recommending improvements to ensure our employees are thriving.
  
• Ensure employee success. Work closely with HR leadership to implement initiatives that promote employee development, recognition, and career growth. You'll help provide the tools and support needed for employees to succeed and grow within the company.
  

Core Values

• Be the Champion of Our Core Values: Lead by example and inspire others to live out our core values every day. Whether it’s integrity, collaboration, or innovation, you’ll bring our values to life in everything you do—from hiring to team-building and beyond.
  
• Show Extreme Ownership: Take full responsibility for your projects and initiatives. Own the process from start to finish, and be proactive in solving challenges, ensuring high-quality results, and making a lasting impact on the team.
  
• WOW Us Each Day: Strive to exceed expectations and deliver excellence at every turn. Show up with a mindset to go above and beyond, bringing creativity, energy, and enthusiasm to everything you take on. Every task is an opportunity to impress!
  
• Enjoy the Journey: Embrace the learning process, celebrate both successes and challenges, and maintain a positive attitude throughout. The journey is just as important as the destination, and you’ll bring that mindset to your work, making the experience enjoyable for yourself and your teammates.
  
• Embody Stronger United: We believe that together we are stronger. Embrace collaboration, support your colleagues, and help cultivate a culture of unity and respect. You’ll be a key player in bringing people together, creating bonds that drive success, and promoting a work environment where everyone thrives.
  

Help Drive Career Development

• Support Career Path Initiatives:  Help create and maintain clear career progression for employees across all levels. Assist in mapping out potential growth opportunities within the company, working closely with teams to identify key skills, competencies, and experiences needed for advancement.
  

• Facilitate Learning and Development Programs:  Work with HR to organize and promote internal training sessions, workshops, and webinars that support skill development. Help identify learning gaps and recommend training resources or programs to address them. Assist in creating personalized learning plans for employees based on their goals.
  
• Coordinate Employee Feedback & Career Conversations: Assist in collecting and analyzing employee feedback on career satisfaction and growth opportunities. Help facilitate career development discussions during performance reviews or one-on-one meetings, ensuring that employees have a clear understanding of their potential paths and areas for growth. 
  
• Promote Internal Mobility: Support initiatives that encourage internal promotions and lateral moves. Help employees understand the opportunities available to them within the company. Assist in identifying high-potential employees and help them get the resources or mentorship needed to succeed in different roles or departments.
  
• Celebrate Career Milestones:  Help organize recognition and celebration of career achievements, such as promotions, skill certifications, or notable contributions to the company. Show employees that their career growth is valued and encourage a culture of recognition.
  

What You Bring to the Team

✔  A Fresh Perspective:  You’ll bring new ideas and creative approaches to the table. Whether it’s improving HR processes, finding innovative ways to engage employees, or discovering fresh approaches to talent acquisition, your perspective will help us evolve and adapt.

✔ Passion for People and Growth:  Your genuine passion for career development, employee success, and fostering a positive workplace will be contagious. You’ll inspire others to strive for growth, both personally and professionally, and contribute to an environment where everyone thrives.

✔  Strong Organizational Skills:  Your ability to juggle multiple tasks, manage deadlines, and stay organized will help the HR team operate smoothly and efficiently. From assisting with recruitment to tracking career development initiatives, you’ll ensure that every project runs like clockwork.

✔  Enthusiasm for Learning and Development:  You’ll bring an eagerness to learn and grow within the field of HR. Your proactive attitude toward absorbing new skills and knowledge will not only benefit your own career but will help improve the effectiveness of HR initiatives and programs.

✔  Collaborative Mindset:  With a team-focused attitude, you’ll be ready to support your colleagues and work collaboratively across departments. Whether assisting with HR processes or supporting team-building activities, you’ll be a key player in creating a cohesive and positive workplace culture.

Why You’ll Love Working Here

• Fast-Growing Tech Company: Be part of a company that’s scaling and evolving.
  
• Strong Culture: We embrace development, extreme ownership, and creating WOW experiences.
  
• High Impact Role: Your work directly contributes to company success and efficiency.
  
• Opportunities for Growth: Learn, innovate, and advance in a dynamic environment.
  

If you’re ready to take on a critical role where your  people skills, and ownership mindset will make a real impact , apply today!

Requirements

What You’ll Need to Succeed

Education & Experience

• Currently pursuing a degree in Human Resources , Business Administration , Psychology , Communications , or a related field.
  
• A solid understanding of basic HR concepts such as talent acquisition, employee engagement, performance management, and career development will set you up for success.
  

Technical Skills

• Comfortable using digital tools such as Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with social media platforms for recruitment and employer branding will be helpful.
  
• Any experience with HR software or data analytics tools is a bonus !
  

Communication & Collaboration

• Clear & Impactful Communicator: Ability to present complex data in a clear, digestible format for stakeholders.
  
• Cross-Functional Collaborator: Work seamlessly with all teams to drive process improvements.
  

Organizational & Time Management Skills

• Multi-Tasking Pro: Ability to juggle multiple responsibilities while meeting deadlines in a fast-paced environment.
  
• High-Level Integrity: Handles sensitive data with discretion and maintains confidentiality.
  

Additional Qualities We Value

✔ Attention to Detail – Accuracy matters, whether it’s commission calculations or process workflows.

✔ Process Improvement Mindset – You’re always looking for ways to work smarter, not harder.

✔ Team Player – Collaboration is key to success in this role.

Physical Demands

• Primarily a desk-based role with occasional walking, sitting, and stair navigation (minimal physical demands).
  

Benefits

Benefits & Perks: Why You’ll Love Working at RCN

At RCN, we know that great people deserve great rewards . We invest in our team’s well-being, growth, and work-life balance with industry-leading benefits that make a real difference.

What You'll Gain

• While this internship is an opportunity to gain hands-on experience, you'll also walk away with valuable benefits that will help you develop both personally and professionally:
  

Real World Experience 

• Benefit from direct mentorship and guidance from experienced HR leaders. You'll have the chance to build your professional network, receive career advice, and get insights into various HR specializations.
  
• Develop key skills that will be essential as you move forward in your career, including communication, project management, and critical thinking.
  

Exposure to Company Culture

• Immerse yourself in the culture of a company that prioritizes collaboration, innovation, and personal growth. Experience first-hand how culture impacts employee success and how HR initiatives contribute to a thriving organization.
  

Professional Growth Opportunities

• Work on impactful HR projects and initiatives that will contribute to your professional portfolio. You'll leave with tangible work experience and examples of successful projects you led or contributed to.
  
• Develop transferable skills, such as leadership, adaptability, and organizational effectiveness, that can be applied in any industry.
  

Culture & Team Environment

• Family Comes First! – We foster a family-friendly workplace with events that include your loved ones
  
• Company-Sponsored Lunches & Team Activities – Weekly, quarterly, and period gatherings to connect and celebrate wins
  
• Relaxed, Smart-Casual Dress Code – Dress for comfort and success
  
• Renovated, Purpose-Built Office – Work in a 21st-century tech space inside a historic downtown Knoxville building
  
• Fully Stocked Coffee Bar & Snacks – Stay fueled throughout the day
  
• Monday-Friday Business Hours for most roles – No required weekends, because work-life integration  matters
  

Join Us & Make an Impact!

At RCN, we are disrupting the industry and setting a new standard for what a technology provider can be. If you’re ready to thrive in a fast-moving, innovative, and people-first environment, apply today and be part of something extraordinary!

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