Home Care Administrative Assistant Job at Radiocw-Healthcare, Olney, MD

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  • Radiocw-Healthcare
  • Olney, MD

Job Description

Job Title: Home Care Administrative Assistant

Location: Lanham Md 20706

Job Description:

We are seeking a highly organized and detail-oriented Home Care Administrative Assistant to support our team in delivering exceptional in-home care services. This position involves performing a variety of administrative tasks to ensure the efficient operation of our home care office and smooth communication with clients, caregivers, and healthcare professionals.

Key Responsibilities:

  • Answer phone calls, respond to inquiries, and direct clients or caregivers to the appropriate team members.
  • Schedule and coordinate appointments for caregivers and clients, ensuring timely and effective service delivery.
  • Assist with the onboarding process for new clients, including collecting necessary documentation and ensuring proper care plans are in place.
  • Maintain accurate and up-to-date client files, records, and schedules in the electronic health records (EHR) system.
  • Process and verify insurance information, manage billing, and handle billing inquiries from clients.
  • Prepare and maintain office supplies, equipment, and necessary documentation for caregivers.
  • Provide support with recruitment and training efforts for new caregivers.
  • Communicate with clients and caregivers to ensure satisfaction and address any concerns or issues.
  • Coordinate with healthcare providers, families, and insurance companies as needed.
  • Assist with the preparation and submission of reports and regulatory paperwork.
  • Maintain office organization, including filing and managing correspondence.

Qualifications:

  • High school diploma or equivalent required. Associate's degree or higher is a plus.
  • Previous experience in an administrative role, preferably in healthcare or home care.
  • Strong organizational skills and attention to detail.
  • Excellent communication and customer service skills.
  • Familiarity with medical terminology, billing, and insurance verification is a plus.
  • Proficiency in office software (Microsoft Office Suite, Google Workspace) and EHR systems.
  • Ability to manage multiple tasks simultaneously in a fast-paced environment.
  • Compassionate and professional demeanor, with a commitment to helping others.
  • Knowledge of HIPAA regulations and confidentiality requirements.

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Job Tags

Home office,

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