Job Description

The Facilities Operations Manager will lead the Aramark service delivery on Facilities Management Contracts. They will use their experience and skills to deliver services to the client in an efficient and innovative way and where necessary provide the direction required to ensure all services are delivered to the highest standard in order to maximize contract growth and ensuring contract retention by ensuring Aramark becomes a valued partner.

Job Responsibilities

• Providing leadership, management and development of assigned contracts ensuring financial and operational commitments are met and exceeded.
• Support the continuous review of supplier services to ensure standard methodology and value for money is achieved.
• Management of employees; this will include their personal development, performance management and development including succession planning.
• Ensuring customer focus within all operational activities and ensuring effective relationships are maintained with key client contacts.
• Identifying and taking appropriate action on potential opportunities to deliver additional services and growing current offers.
• Quality, Environmental & Health and Safety Compliance of operations under your control.
• Adherence to company policies, procedures, and people management processes.
• Delivering continuous improvement by employing standard methodology and innovation to advance and build long lasting partnering relationships with our customers.
• Development and delivery of strategic reporting component in support of client relationship management including identification of trends and actioning accordingly.

Qualifications

• Proven background in the delivery FM, Maintenance, Custodial and Project Management Services.
• Consistent track record in budget and cost control.
• 5+ years’ experience in a managerial role.
• A formal 3rd level qualification (technical) or equivalent relevant experience in a technical or building services role.
• Proven leadership skills.
• Ability to plan and prioritize.
• Excellent customer services skills.
• Good communication skills.
• Strong influencing skills.
• Track record of people management and development.

#FS-200

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