Job Description

Current Employees:

If you are a current Staff, Faculty or Temporary employee at the University of Miami, please click here to log in to Workday to use the internal application process. To learn how to apply for a faculty or staff position using the Career worklet, please review this tip sheet .

The University of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Full-Time Epic Analyst, Inpatient Orders.

The Epic Analyst, Inpatient Orders. assists Associate Epic Analysts on the team and collaborates with key stakeholders, end-users, and application team members to optimize the application’s configuration, function, and access. The Epic Analyst 2 - Central (H) facilitates day-to-day application support and resolving application issues and provides day-to-day application support and resolving application issues.

Core Responsibilities:

• Serves as a support contact for application end‐users. Identifies issues and works to resolve them.

• Designs, develops, implements, and maintains the application.

• Supports all phases of testing and document workflow design.

• Performs the analysis of information technology in clinical work processes and validates the impacts to the workflow.

• Provides day-to-day application support, evaluates and resolves service tickets, implements requested application changes, and retrieves requested data promptly.

• Collaborates with trainers on application changes and new features to develop documentation and training strategies.

• Assists with analyzing the impact of information technology in clinical work processes.

• Participates in on-call rotations and support.

• Attends and participates in applicable committees.

• Maintains regular communication with team members and participates in weekly project team meetings.

• Reviews the status of projects and issues on an ongoing basis with leadership.

• Becomes knowledgeable about UHealth’s policies, procedures, and business operations.

• Adheres to University and unit-level policies and procedures and safeguards University assets.

Department Specific Functions:

• Experience with Epic Maintenance related to version upgrades (scheduled), Nova Note reviews, Gold Stars

• Participate in IT Organizational Projects

• Optimization of Orders Transmittal – Organization wide impact

• Participate in regulatory improvements – scheduled and Ad-Hoc

• Participate in 3rd party integration projects – assist with workflow scope, testing and validations

• Participate in New Sites, and Department migrations and maintenance

• Participate with Charge testing, end-to-end workflow with Providers

• Resource for Provider Notes flow, Provider Teams optimization

• Resource for Revenue Integrity project

• End-User training support; development support and review of Tip Sheets and related training materials

• Participate in Application teams meetings scheduled and Ad Hoc

• When required, travel on-site for 1) Go-Live Support, 2) Attend on-site meetings or Vendor meetings as needed / scheduled

• Participate in IT Organizational Projects, testing

• Participate/attend all required IT meetings

• Proficiency with software virtual meetings (i.e. Zoom, Microsoft Teams)

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS:                                                                                                        

• Bachelor’s degree in relevant field

• EpicCare Inpatient Procedure Orders (Required)

• EpicCare Inpatient Orders Transmittal (Preferred)

• Minimum 3 years of relevant experience

• Ability to perform duties in a remote work setting

• Knowledge with Incident reporting work queues such as ServiceNow

• Experience with On-Call rotations

• Facilitate meetings, Transcribe meeting minutes

• Update and maintain project; project tasks; service now Incidents records, Universal Requests

• Participate in yearly, quarterly, monthly one-on-one meetings as scheduled

• Learn University of Miami change control processes and required documentation associated for change management

• Review University of Miami policies and procedures for clinical support staff

• Complete IT scheduled compliance trainings.

• Ability to communicate effectively in both oral and written form.

• Ability to maintain effective interpersonal relationships.

• Ability to recognize, analyze, and solve a variety of problems.

• Ability to lead, motivate, develop and train others.

• Proficiency in computer software (i.e. Microsoft Office).

• Commitment to the University’s core values.

Any relevant education, certifications and/or work experience may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Employee Type:

Pay Grade:

Job Tags

Similar Jobs