Customer Service ( Remote work) Job at Path-Arc, Arlington, VA

bE1PRHViMHN6b09oUVNTeWJIY1d5enB2Umc9PQ==
  • Path-Arc
  • Arlington, VA

Job Description

The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer’s problem. Must be willing to listen, learn, and resolve any customer inquiry.

Customer Service Job Duties and Responsibilities

  • Excellent customer care and focus; ability to assess customers’ needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
  • Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
  • Ability to learn and follow all customer service procedures and policies
  • Strive to meet and go above personal and team target goals
  • Record, organize and file customer interactions and account changes
  • Able to up-sell if needed
  • Able to schedule call back and appoints to resolve customer needs

Requirements

  • Previous experience in customer support, client services, sales, or a related field
  • Excellent at communicating over the phone and other communication platforms
  • Basic computer skills and experience
  • Able to multitask
  • Excellent time management and prioritization skills
  • Ability to listen actively, relay information, and answer questions and/or concerns.
  • Customer-focused for positive customer experience and resolution
  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Benefits

  • Health Insurance (dental and vision included)
  • Excellent retirement plan
  • Tremendous upward mobility into other positions and management
  • Flexible hours
  • Remote Position(s) available (work from home)

Job Tags

Full time, Remote job, Work from home, Flexible hours,

Similar Jobs

AO South Rachel Eichinger

Home-Based Insurance Sales Agent Job at AO South Rachel Eichinger

 ...country, ensuring their loved ones enjoy financial security. Why Work With Us? Impactful Work: Your contributions will directly...  ...impression. Remote Flexibility: Enjoy the benefits of working from home, allowing you to maintain a healthy balance between your personal... 

Western NC A Thrive More Community

Personal Care Assistant ( PCA) Job at Western NC A Thrive More Community

Job Objective: Assist the CNA with non-patient care duties.Job Qualifications/Duties* Covid-19 Vaccination Required* Must adhere to all policies and procedures of Baptist Retirement Homes of NC, Incorporated* Must be at least 18 years of age.* Must be able to use...

Domino's Franchise

Assistant Manager - Jersey City Job at Domino's Franchise

Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility...

Spartanburg Regional Healthcare System

Physician - Psychiatry Job at Spartanburg Regional Healthcare System

 ...cardiology, cardiothoracic and vascular surgery, diabetes and endocrinology, gastroenterology, surgery, gynecologic oncology, infectious disease, maternal fetal medicine, occupational health, oncology, hematology, orthopedic surgery, palliative care, pediatric critical... 

LifeCare Medical Services, Inc

Wheelchair Van Driver Job at LifeCare Medical Services, Inc

 ...Looking for full and part time wheelchair van drivers. Are you personable? Enjoy driving? Looking for a rewarding career? Apply today...  ...safe driving practices; seat belt application and general patient security. Record transportation logs; obtain patient documentation;...