Job Description

We are looking for a motivated and enthusiastic Client Service Representative to join our dynamic team! This entry-level position is ideal for individuals eager to start their career in customer service and develop valuable skills in client relations . As a Client Service Representative , you will play a vital role in ensuring client satisfaction and supporting our business goals.

Key Responsibilities:

• Client Interaction: Serve as the first point of contact for clients, answering inquiries and providing accurate information about our products and services.
• Problem Resolution: Assist clients in resolving issues efficiently to ensure a positive experience .
• Account Management: Maintain accurate and confidential client records and databases.
• Team Collaboration: Work with other departments to ensure smooth communication and efficient service delivery.
• Feedback Collection: Gather client feedback to provide insights that improve service quality and customer satisfaction .

Qualifications:

• Education: High School Diploma or GED required; Associate’s or Bachelor’s degree is a plus.
• Experience: No prior experience required; we welcome recent graduates and individuals eager to learn.
• Communication Skills: Excellent verbal and written communication skills with a friendly, professional demeanor .
• Interpersonal Skills: Strong ability to build relationships with clients and team members.
• Detail-Oriented: Ability to manage multiple tasks while paying attention to detail .

What We Offer:

• Training: A comprehensive training program to set you up for success.
• Career Growth: Opportunities for professional development and advancement .
• Supportive Environment: A positive, collaborative workplace where your contributions are valued.
• Compensation: Competitive salary with performance-based incentives .

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