Job Description

Join Our Team as an Assistant Office Manager in a Private Dental Practice where Your Leadership Drives Excellence!

Location: Westerville, OH - Arch City Dental

Are you a dedicated leader with excellent organizational skills and a genuine passion for dentistry and patient well-being? If so, we have an exciting opportunity for you to join our team as an Assistant Office Manager in our well-established private practice!

Benefits of Joining Our Team:

• Professional Advancement: Thrive in a supportive environment that encourages your leadership growth and offers potential career progression.
• Team Synergy: Foster a harmonious blend of individual expertise and teamwork, creating an optimal work environment for both staff and patients.
• Comprehensive Benefits: Your well-being matters to us. Enjoy paid time-off, health, dental, and vision benefits, along with a 401(K) retirement plan.
• Work-Life Balance: Say Goodbye to unpredictable hours. Our structured schedule allows you to maintain a healthy work-life balance.
• Positive Workplace: Help lead a team that embodies positivity, respect, and patient-centered care at the core of our values. We are committed to fostering a respectful and inclusive work environment.
• Team Building and Celebrations: Foster team unity through engaging team-building activities and celebratory events that strengthen our collaborative culture.
• Advocating Individual Practices: Benefit from a strong support system that encourages individual innovation and excellence, ensuring collective success.

Job Responsibilities of an Assistant Office Manager:

• Assist the doctors with treatment planning and coordination.
• Collect and update insurance information as needed.
• Facilitate in-office collection of patient copays.
• Assist with accounts receivable as needed.
• Support the staff with daily office duties, which include: 
  • Check-in/Check-out patients as needed.
  • Answer phones as needed.
  • Present treatment plans as needed.
  • Audit the schedule
  • Audit patient charts as needed
  • Ensure the office is kept clean and tidy at all times.
• Ensure daily collection, production, and Google review goals are met.
• Ensure recall and capacity scheduling goals are met.
• Support the Office Manager with daily tasks as needed.

Qualifications:

• Experience: Minimum of 2 years in a similar role.
• Software Proficiency: Proficient in using Open Dental software, demonstrating ease and confidence in its application.
• Business Acumen: Possess a fundamental grasp of business accounting and Excel proficiency.
• Leadership Acumen: Demonstrated ability to lead and inspire a team, driving them toward a common goal.
• Exceptional Communication Skills: Excellent verbal and written communication skills, embodying leadership, professionalism, and empathy.
• Attention to Detail: Display meticulous attention to detail when overseeing patient records, appointments, and financial transactions for accuracy and compliance.

If you're excited to lead an exceptional dental practice that values your role in patient care and offers a supportive environment for your growth, we encourage you to apply. Join us in providing outstanding patient experiences and promoting oral health within our community!

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